Terms & Conditions – Nordlicht Hotel Alamein
1. General:
• By making a booking through our website, you agree to these Terms & Conditions.
• All reservations are subject to availability and confirmation by Nordlicht Hotel Alamein.
• Guests must provide valid personal details and contact information at the time of booking.
2. Check-in & Check-out:
• Check-in time: from 2:00 PM
• Check-out time: until 12:00 PM
• Early check-in and late check-out are subject to availability and may incur additional charges.
3. Identification:
• A valid ID or passport is required at check-in.
• The booking holder must be present at check-in.
4. Cancellation & No-show
• Cancellations must be made in writing (via email or booking portal).
• Flexible rate bookings:
Free cancellation up to 72 hours before arrival.
• Within 72 hours or no-show: 100% of the first night will be charged.
• Non-refundable bookings cannot be canceled or modified, regardless length of stay.
5. Modifications:
• Changes to reservations are subject to availability and may result in a rate adjustment.
6. Hotel Rules:
• Smoking is prohibited in all indoor areas.
• Pets are not allowed unless confirmed in advance.
• Guests are expected to respect hotel property rules and other guests.
⸻
Payment Policy – Nordlicht Hotel Alamein:
• Accepted payment methods: Visa, MasterCard, bank transfer, and cash (Egyptian Pounds or USD).
• A valid credit card is required to guarantee the booking.
• At the time of booking:
• Flexible rate: No charge, card only used for guarantee.
• Non-refundable rate: Full payment required at booking.
• At check-in: Payment of the full balance is required unless prepaid.
• Additional charges: Any extras (mini-bar, restaurant, laundry, etc.) must be settled at check-out.
Thank you
Nordlicht Management